FAQ

WHICH COUNTRIES DO YOU SHIP TO?

We ship to: Africa, Australia, Asia, Canada, Europe, North and South America.

DO YOU OFFER FREE SHIPPING?

We sure do! The order purchased in Poland are shipped for free. Europe shipments costs 15 euro, worldwide 20 euro

HOW LONG WILL DELIVERY TAKE?

Once you have placed your order and the payment is confirmed, we’ll process, pack and send it within 2-3 business days.

WHERE DO YOU SHIP FROM?

All our packages are dispatched from Poland.

WHAT PAYMENT METHODS DO YOU TAKE?

There are few ways to pay. We accept PayPal and payments via Przelewy24

WILL I HAVE TO PAY ANY DUTIES OR TAXES?

Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties. To help estimate any duties and taxes click try using this external www.dutycalculator.com

CAN I TRACK MY ORDER?

Yes. Each item send will have its own tracking number which will be send to you via email after handing it to transporting company.

HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?

When your item/s have been shipped, we will notify you by email.

HOW DO I KNOW THESE ARE GENUINE RE:SIN ITEMS?

When you purchase from our online store (www.re-sin.com), you can rest assured that the products are 100% authentic. 

WHAT CURRENCY WILL I BE CHARGED IN?

All transactions are charged in currency you have chosen. There are 2 options: Euro or Polish Zloty

CAN I PUT PRESCRIPTION LENSES IN YOUR FRAMES?

Information on which frames are suitable can be found on the product page under the ‘Detail’ section, or write us an email, we’ll be more than happy to help.

WHAT ARE YOU FRAMES MADE OUT OF?

Our eyewear are designed in Poland and produced with the highest quality bio Italian acetate. 

ARE YOUR LENSES POLARIZED?

Polarized lenses are used historically for sport, fishing, snow sports and other general outdoor fitness activities, whereas our focus has always been fashion frames. 

If we haven’t been able to answer your question or you have any concerns, please email us at office@re-sin.com we’ll be more than happy to help.